FAQ

FAQ

Michelle Jay Consulting – Frequently Asked Questions

You can learn more from our asked questions

We are a leading visa consulting firm based in Nigeria, specializing in providing comprehensive visa and immigration services to individuals and businesses seeking to travel abroad.

You can locate our offices at:

  • Lagos: 13B, Osho Street, Opebi, Ikeja. 
  • Abuja: 7, Dakala, WUSE 2, Abuja

We assist with visa applications for multiple destinations, including:

  • United States
  • United Kingdom
  • Canada
  • Ireland
  • Australia
  • Schengen Countries 

 

Processing times vary by destination country and visa type. During your consultation, we'll provide specific timelines based on your case.

Our initial consultation is free and our service fees vary. Please visit the services page for more information about our fees. 

No, we have a NO REFUND POLICY.

  • Multiple levels of document verification
  • Quality control checks
  • Updated knowledge of visa requirements
  • Regular training on immigration laws
  • Strong attention to detail
  • Book an initial consultation
  • Submit your documents for assessment
  • Choose your service package (based on your assessment result)
  • Begin the Application process

No, we cannot guarantee visa approval as the final decision rests with the embassy. However, we ensure your application is properly prepared and presented.

We provide regular updates through:

  • Regular status reports
  • Direct communication with your assigned consultant

Yes, with no additional fees.

Yes, we handle both individual and group visa applications, including corporate and family applications.

Our firm has established itself as a trusted name in the Nigerian visa consulting industry, with 12 years of experience helping clients achieve their travel goals.

  • Visa application assistance
  • Document verification and preparation
  • Travel consultation
  • Immigration advisory services
  • Business visa processing
  • Tourist visa assistance
  • Student visa guidance
  • Employment visa support
  • Interview preparation
  • Application tracking services
  • Initial Consultation
  • Document Assessment
  • Application Strategy Development
  • Documentation Preparation
  • Application Submission
  • Follow-up and Tracking
  • Interview Preparation (if required)
  • Visa Collection Support

Basic requirements typically include:

  • Valid passport
  • Photographs
  • Bank statements
  • Employment documentation
  • Travel history
  • Property documents (if applicable)
  • Additional documents based on visa type
  • Bank transfers
  • Electronic payments
  • Other secure payment methods (to be discussed during consultation)

While we cannot guarantee visa approval as final decisions rest with embassy authorities, we maintain a high success rate through thorough preparation and attention to detail.

  • Strict confidentiality policies
  • Secure document storage
  • Limited access to personal information
  • Professional data protection measures
  • Compliance with privacy regulations
  • Experienced consultants
  • Personalised service
  • Updated knowledge of visa requirements
  • Strong track record
  • Comprehensive support throughout the process
  • Phone support during business hours
  • Email communication
  • Scheduled in-person meetings
  • Emergency contact options for urgent cases

Our support team is available to answer any questions during business hours through multiple communication channels.

Yes, we provide consultation for previously rejected cases and can assist with new applications after analyzing the rejection reasons.

Still have you any problem for solutions?

For any inquiries relating to my Services or Packages feel free to reach out personally by using the info below

Office address:

Lagos: 13B, Osho Street, Opebi, Ikeja
Abuja: 7, Dakala, WUSE 2, Abuja

Call for help:

Lagos: +2342012953062
Abuja: +23402092915925

Mail for information:

info@mjcservice.com

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